CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The vast majority of retail client accounts lose money when trading in CFDs. You should consider whether you can afford to take the high risk of losing your money.

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Always trade with you, never against you

EDUCATION CENTRE

ABOUT US

Q:
Who are USG UK?
A:
Union Standard International Group Limited under their registered trading name of USG UK, is a UK based provider of online trading services for Margin FX and CFDs, the latter focusing initially on indices and commodities. USG UK is based in the heart of the City of London and is authorised and regulated by the Financial Conduct Authority (FCA). As well as providing our clients with direct access to the global financial markets, we focus on customer service, education and training. In addition to the online platform and trading tools each active investor will have a personal account manager from the firm, offering 24 hour a day, client support services. USG UK is the sister company of USGFX , who are regulated by the Australian Securities and Investment Commission (ASIC) and are a holder of an Australian Financial Services Licence (AFSL). USG UK is part of the wider USG group which has been providing electronic execution of rolling spot forex contracts, CFDs and brokerage services to active traders in the financial markets, predominantly in Australia and the Asia-Pacific region, for over 10 years.
Q:
Why Choose USG UK?
A:
We trade with you, not against you. Many brokers trade against your orders meaning they are running a trading book against you. Here at USG UK to put it simply, we don’t! We pride ourselves in the education we provide to our clients on a daily basis. We provide up-to date market news and analysis including both in-depth technical and fundamental research so that our clients can make better informed trading decisions when it matters. We provide a dedicated service for our new clients, helping them to get up to speed on the products and platform we provide.
Q:
How we at USG UK protect our clients?
A:
As a client of USG UK you are also protected by the Financial Services Compensation Scheme (FSCS). In the unlikely event that USG UK were to go into liquidation, all of our clients would have their share of segregated funds or segregated assets returned, minus the administrators’ costs in handling and distributing these funds. Any shortfall of funds of up to £85,000 may be compensated for under the Financial Services Compensation Scheme (FSCS). The FSCS is the compensation fund of last resort for customers of authorised financial services firms in the UK. It is designed by the UK government to act as a ‘safety net’, and usually covers private individuals and small businesses if they have been clients of a financial services firm which has become insolvent. We endeavour to resolve all your complaints via our stated complaints handling procedure, which is available on the USG UK website. If, however, you are classified as a retail client, and in some instances, a professional client, and you do not feel that your complaint has been resolved satisfactorily by the compliance department, you will be able to refer your complaint to the Financial Ombudsman Service(FOS).
Q:
What are USG UK’s service hours?
A:
USG UK has a team of professional and friendly client service representatives available to you on a 24 hour basis.
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