CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The vast majority of retail client accounts lose money when trading in CFDs. You should consider whether you can afford to take the high risk of losing your money.

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Always trade with you, never against you

EDUCATION CENTRE

ABOUT OUR ACCOUNTS

Q:
How do I open an account with USG?
A:
1. To open a live trading account with USG UK please visit our website’s homepage, click on “Open Live Account” and simply follow the 5-step procedure. It should only take a few minutes to complete. 2. Verification of your account opening information in accordance with the law and regulations, USG must require you to provide the Following information: (1) Front and back copies of effective identity documents with photos, e.g., passport or driver’s licence. (2) Effective proof of address dated in the last 3 months, e.g., utility bills, etc. 3. Deposit Funds: USG offers clients 3 secured and convenient way to deposit: by credit card, by bank wire and by e-wallets.
Q:
How do I submit my documents for my new account?
A:
Once you finish opening an account with USG, you have your exclusive login account and password. Please go to USG website/ Account/ My account/ Client Area Login, enter your login account and password to login to your client area. Then go to My Account/ Upload Account Opening Documents to upload your documents for your new account.
Q:
What if all my utility bills are not in my name?
A:
You may send us a recent bank statement as your proof of address.
Q:
How do I deposit funds or withdraw funds?
A:
Deposit Funds: Please go to the USG website/ homepage and click on “Deposit” or go to the USG website/ Client Area Login/ Deposit / Deposit Register to register the amount of money you would like to deposit and the method of deposit and then submit it. Once we receive your request and confirm the deposit with the bank, we will transfer it into your MT4 account. (If you choose to wire funds, please go to a bank to transfer the funds and then scan your remittance receipt. When you go on the USG website to register your deposit, please upload the remittance receipt to save time in confirming this with the bank.) Withdraw Funds: Please go to the USG website/ Client Area Login/ Withdraw Funds to register withdrawal to fill in the related bank information and then submit it.
Q:
May I open multiple accounts with USG?
A:
Yes, you can open up to 10 accounts with USG UK.
Q:
How do I know my account has been activated?
A:
Once your account application has been processed, you will receive a confirmation email which will list your account number, password, and instructions of logging into your account.
Q:
How many types of live accounts does USG UK offer?
A:
Currently, USG UK offers 2 types of live accounts: Retail Account, and Professional Account.
Q:
How do I open a demo accouunt?
A:
Please go to the USG homepage and click on “Demo Account” to open a demo account. The demo accounts are a great way for you to feel what live trading is like. We want potential customers to feel comfortable trading in the FX & CFD markets before taking risks and placing real money in an account. You may register a demo account to practice trading so you are able to have a better trading experience in the future.
Q:
How long is a demo account active?
A:
A demo account is good for 30 days, beginning on the first day of sign-up. On the 30th day, your account will become inactive. But if you require additional time before opening a live account, you may register for more than one demo account on our platform.
Q:
What is an Expert Advisor?
A:
An Expert Advisor is a scripting tool offered in the MetaTrader platform. The tool allows users to program and implement their own trading algorithms. A demo account does not support this function.
Q:
Can Profits from a demo account be collected?
A:
No. The demo account is only good for practicing trading using virtual funding. As this is only virtual play money, no profits or losses are awarded to customers.
Q:
Does USG accept credit cards as the deposit/withdrawal method for the accounts?
A:
Yes, USG accept credit card deposits.
Q:
Will you close my Live account if it has a zero account balance?
A:
No, we will not. You can have a functioning Live account with a zero account balance.
Q:
What is the minimum initial deposit amount for each type of accounts?
A:
Retail Account: GBP 500 Professional Account: there is no minimum initial deposit amount required to open a professional account.
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